Staining Versus Soiling

Similarly, carpet with soil resistant treatments reduce the rate of soiling, but all carpets
require regular care and maintenance.

There is often confusion about the difference between soiling and staining carpet. The
majority of stain complaints are actually soil related. For example, many sugar-based
spills, such as soft drinks and coffee, leaves a sugar residue after removal. This sticky
residue readily attracts soil from ordinary shoe traffic, and the resulting discolored area
appears to be a stain.The same thing happens when spills are cleaned
with detergents solution and the area is not sufficiently rinsed with plain water, leaving a
sticky detergent residue.

It is important to rinse thoroughly with water and blot dry after removing the spill. Carpets
should be vacuumed at least once a week with a properly engineered vacuum cleaner.
We recommend using a vacuum cleaner with a separate motors for sucking up the dirt
and beating the brushes that free the particles trapped in the carpets pile.

Rotating brushes have proved to be the most suitable.

The suction should be strong enough to remove even the most tenacious particle and the
brushes should be firm enough to free even the most stubborn dirt.

Cleaning Urine

The following notices are to insure you are informed of important issues regarding your
cleaning job Urine Soiling. When cleaning urine spots, there is a difference between
cleaning the urine and soiling and treating the odor. Cleaning existing urine spots MAY
NOT remove any associated odor. In fact, could INCREASE the odor in the air space for a
temporary period of time. WE HAVE TWO ODOR TREATMENT OPTIONS AVAILABLE.
Pet urine can cause permanent damage to your floors and fabrics. It can also create an
unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it is
almost a neutral state which means it is easier to remove when it is fresh. Once it dries, it
turns alkaline and becomes more difficult to remove. If left for days or weeks, depending
on the fabric or floor type, it will permanently change the dye structure, therefore causing
permanent staining. Even if the soluble deposits are removed, the damage to the dye
structure may already done. This means we cannot guarantee complete removal of all
urine spots . Please consult with your carpet technician for available pet odor treatment
options. Filtration Soiling Notice (Those ugly black lines around the baseboards and
under doorways) If you have light colored carpet, you may have experienced dark around
baseboards, under doors, and especially near the HVAC return. This soiling comes from
air passing through the carpet as it is attempting to go through the edge of the carpet
pile, microscopic particles of soil are deposited there (hence the term filtration soiling).
This occurs over a significant period of time and is not noticed until build up has
occurred.This type of soiling is difficult to remove because of the soil particles are so fine
that they penetrate deep into the carpet pile, sometimes into the backing of the carpet.
Can it be removed? Sometimes, with special products, time and effort reasonable results
can be achieved, although not in all cases.To help prevent filtration soiling of the future,
vacuum the edges of the carpeting on a regular basis, then wipe with a damp, white terry
cloth towel. Be careful around the tack-strip under the edge of the carpeting. No carpet is
absolutely stain proof and some carpets have stain resistant treatments that improve your
ability to clean stains, but not prevent stains.

Similarly, carpet with soil resistant treatments reduce the rate of soiling, but all carpets
require regular care and maintenance.
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